Agent Image
Key People: Board Members, Department Heads & Leads for Production Task Assignment
Training Objectives/Goals
By the end of this session, you’ll know who the key department heads and team leaders are and who you will assign tasks to.
Board Members
- Tiger Bitanga - Chief Vision Officer, International
- Luigi Amante - Chief Leadership Officer
- Jon Krabbe - Chief Vision Officer, North America
- Bernd Rennebeck - Chief Technology Officer
In a nutshell Jon Krabbe leads the entire Agent Image and ACCESS divisions.
Agent Image is divided into two main groups: Client Services and Production.
Client Services
Client Services ensures that clients have a great experience from start to finish, covering everything from the initial sale to the production process and ongoing web support. This group includes Strategos, Customer Support, Agent Image Marketing, IDX, Customer Relations, ACCESS and Training. Cherry Jerusalem leads the Client Services team.
Production
Production is responsible for creating and delivering websites and online solutions. They handle design, site build and integration, quality assurance (QA), technology, and product development, ensuring Agent Image clients’ websites not only look great but also function smoothly. Luigi Amante leads the Production team.
Group Heads, Team Leads, ATLs, SMEs
STRATEGOS (Project Management)
VIP Team
- Sydney Santos - Team Lead (VIP DS Manila, US, Reserve, VIP Support)
Digital Strategists
- Joshua Rabacio - Team Lead
- Ryann Uy - Assistant Team Lead
- Arlette Aquino - Assistant Team Lead
US Digital Strategists
- Ines Levia - Assistant Team Lead
Project Managers
- Conrad Raquel - Team Lead
- Cora Mae Copioso - Assistant Team Lead
- Theio Mecano - Assistant Team Lead
Agent Image Marketing Client Facers (formerly Clickality)
- Johna Quizon - Team Lead Client Facers
- Vince Mercado - Assistant Team Lead
24 (Support and Client Relations)
- Audrey Binay - Web Consultant Team Lead
- Nestor Hernandez - Client Relations Team Lead
- Jose Delumen - Web Support Assistant Team Lead
- Arvie Reyno - Web Support Assistant Team Lead
- Afrel Vale Cruz - VIP Support Assistant Team Lead
Internet Data Exchange (IDX)
- Nicole Santos - IDX Team Lead
PRODUCTION
Luigi Amante - Website and Marketing (formerly Clickality) Production Team/Product Development Team
DESIGN HUB
- James Dulay - Creative Director, Designers
- Rachel de Mesa - Creative Director, Marketing
- Ronnelle Pangilinan - Design Team Lead
- John (Jong) Ignacio - Design Assistant Team Lead
- James Soteco - Design/VIP Subject Matter Expert
DEV CENTRAL
Davis Faigao - Group Head
- Rachel Burbos-Narral - WAD/FEWD Production Team Lead
- Frederick Francisco - DS FEWD Assistant Team Lead
- Jerick Domingo - NS WAD Assistant Team Lead
- Arvin Calvadores - NS FEWD SME
- Marnie Evangelista - QA Assistant Team Lead
- Wenda Roxas - CID Assistant Team Lead
AGENT IMAGE MARKETING - PRODUCTION
Larra Carpeso - Group Head
- Katrina Lacopia - Team Lead, SEO
- Suzette Moreno - Assistant Team Lead, SEO
WRITER’S BLOCK
- Noe Torre - Senior Writer and Group Head, Copywriters
DATA SCIENCE TEAM
- April Alcuaz - Production Supervisor
PRODUCT DEVELOPMENT
- John Corpuz - Manager
- Owtee Bingayan - Head, Engineering
MIS and SITE RELIABILITY ENGINEERING TEAM (SRE)
- Michael Martinez - Group Head
US
- Brian Shorr - VP, Business Development
- Suzie Turner - Billing
Assigning Production Tasks
Manila Day Shift Production
- FEWD - Frederick Francisco
- DESIGN - Ronnelle Pangilinan
- WAD - Frederick Francisco
- CID - Wenda Roxas
- QA - Marnie Evangelista
- AIM SEO - Katrina Lacopia
- AIM Content Writing - Noelani Torre
Manila Night Shift Production
- FEWD - Jerick Domingo
- DESIGN -Jessie Lorenzo
- WAD - Jerick Domingo
For any priority tasks, Inform your managers.